Privacy Policy of Sms Reminder App

Effective Date: Jan 1, 2026

SMS Reminder (“we,” “our,” or “us”) is a software application developed and operated by Nhat Nguyen. The platform helps small businesses, including nail salons and service providers, communicate with their customers via SMS.

This Privacy Policy explains how we collect, use, and protect information when our platform is used.

1. Information We Collect

We may collect the following information from businesses and their customers:

  • Customer phone numbers
  • Customer names (if provided by the business)
  • Communication preferences (opt-in / opt-out status)

We do not collect sensitive personal information beyond what is necessary for service communication.

2. How We Use Information

We use collected information to:

  • Send SMS messages related to appointments and services
  • Provide customer updates and notifications
  • Send follow-up messages, including feedback or review requests
  • Support communication between businesses and their customers

3. SMS Communication & Consent

By providing a phone number to a participating business using SMS Reminder, customers consent to receive SMS messages related to their interactions with that business.

Message types may include:

  • Customer feedback and review requests.
  • Booking confirmations (not yet. In future)
  • Service follow-ups (not yet. In future)

Message frequency varies depending on the business.

Message and data rates may apply.

4. Opt-Out

Customers may opt out of SMS messages at any time by replying:

STOP

After opting out, no further SMS messages will be sent unless the customer re-subscribes.

5. Data Sharing

We do not sell personal data.

We only share information:

  • With the business that owns the customer relationship
  • With third-party service providers required to deliver SMS messages (such as Twilio)

6. Data Security

We take reasonable technical and organizational measures to protect user data against unauthorized access, alteration, or disclosure.

7. Third-Party Services

We use third-party providers such as Twilio to send SMS messages. These providers process data only as necessary to deliver SMS communications.

8. Contact

If you have any questions about this Privacy Policy, please contact:


Email: [email protected]
Location: Las Vegas, NV, USA

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.